Terms & Conditions

Prices

Product prices are correct at the date of printing but are subject to change without notice.

Return Shipments

Authorization to return items must be obtained in advance from our Customer Service Department. Unauthorized returns cannot be accepted.

Claims

All orders are carefully packaged and checked to avoid shipping errors and damage in transit. All claims for shortage must be reported within 10 days from the date of shipment. In the event of damage keep all original packaging material and contact our Customer Service Department immediately.

Insurance

All products are insured against loss.

Terms

Payment terms are Net 30 days, to established accounts. We also accept VISA, MasterCard, American Express, and checks. International orders are subject to payment in advance or with order in U.S. dollars.

Product Applications

All products sold by AG Scientific Holdings LLC are for laboratory, resale, or manufacturing purposes only. They are not intended for human, drug, food additive, clinical, or household use. Only professional laboratory staff should handle these chemicals. Some of the products are toxic or hazardous. These products are intended for use by qualified professionals who are familiar with their potential hazards and are thoroughly trained in good laboratory procedures. Information pertaining to the potential hazards of our chemicals is provided on our Safety Data Sheets, which will be supplied on request. The absense of a warning must not be interpreted as an indicator of safety.

Warranties

AG Scientific Holdings LLC (the Seller) warrants, to the original purchaser only, that the products listed in the catalog conform to the composition and purity described therein at the time of their shipment. Purchaser's sole remedy for failure to meet this warranty shall be the replacement of the unused portion of the product, or at the Seller's option, refund of the purchase price provided that the purchaser returns the alleged non-conforming product within 30 days of the receipt of the product. Returns will not be accepted unless written authorization has been obtained from AG Scientific Holdings LLC. All returns are subject to a 25% restocking charge. The Seller makes no other warranty, expressed or implied, including any implied warranty of fitness for a particular purpose or of merchantability. In no case shall the Seller assume any responsibility for the use or handling of the product or any liability for consequential, special, indirect, or incidental damages resulting there from.

Trademark Credits